Silo Porta Potty ProsSame-day delivery in Cookeville, TN (931) 207-4320
Silo Porta Potty Pros, Cookeville

About Silo Porta Potty Pros in Cookeville, TN

Silo Porta Potty Pros is a local porta potty company in Cookeville, run by its owner, Silo. We rent and service portable restrooms for job sites, events and homes across about 80 miles of the Upper Cumberland. This page explains how a rental works, what every rental includes and what to do if something goes wrong.

  • Same-day delivery before noon
  • One itemized total
  • Local Cookeville dispatch
Row of porta potties set along a residential driveway

Who answers the phone at Silo Porta Potty Pros

Local dispatch in Cookeville answers (931) 207-4320, Monday through Saturday, 7 AM to 6 PM. The person on the line works with the drivers and the owner, Silo, every day. That means the person setting your delivery knows the routes, the units in the yard and what a truck can reach.

Calls after hours go to voicemail, and those messages are returned at 7 AM the next business day.

How a rental works from start to finish

A rental starts with one call or a quote form. We ask for the address, dates, unit type, head count and the spot where the unit goes. You get an itemized total, pay by card to book, and the driver sets the unit on the scheduled day. Pickup ends the rental.

  1. Quote: we size the order and list every charge, including tax.
  2. Booking: card payment holds the unit and the price. Cancellation is free until noon one business day before delivery.
  3. Delivery: the driver calls ahead, sets the unit level and checks the supplies.
  4. During the rental: event units stay up to 4 days on site. Job-site units get weekly service on a set day.
  5. Pickup: event units leave on the scheduled day. Job-site units stay until you call, and billing stops at the end of that 28-day cycle.

What is included in every rental

Every rental includes a unit that arrives cleaned, deodorized and stocked with toilet paper and hand sanitizer. Sink units add soap, paper towels and fresh water. Event prices include delivery and pickup inside Putnam County. Every quote lists the units, delivery, any rush fee and tax, with no fuel surcharge or card fee.

Unit photos can be texted or emailed on request, and they are shown on each service page. Starting prices are on the porta potty rental cost guide.

What happens at a weekly service visit

A weekly service visit follows the same steps every time. The technician pumps the holding tank, scrubs and sanitizes the inside, and adds fresh deodorizing chemical. Paper and sanitizer are restocked, and sink units get fresh water. Pumping and disposal follow Tennessee TDEC septage rules.

  1. Pump the holding tank completely.
  2. Scrub and sanitize the seat, urinal, walls, floor and door handle.
  3. Add fresh deodorizing chemical, with a freeze charge in cold months.
  4. Restock toilet paper and hand sanitizer, and refill soap, towels and fresh water in sink units.
  5. Check the latch, vents and level, and tell you about any damage or access problem.

How problems and complaints are handled

Call the main number if a unit tips, fills early, runs low on paper or sits in the wrong spot. Most fixes ride the next business day's route. After-hours messages get a call back at 7 AM the next business day, and a weekend emergency visit can be set up for an extra fee when a crew is free.

If something about a delivery, a service visit or a bill is not right, tell the dispatcher. The owner reviews every complaint, and you get a call back with what will be done. Damage beyond normal wear is explained before any charge, as set out in the rental terms.

Where we deliver

Trucks leave from Cookeville and cover about 80 road miles. Putnam County gets next-day delivery and often same-day. Towns 21 to 45 miles out, such as Livingston, Crossville and McMinnville, get the next business day. Farther towns such as Lebanon, Gallatin and Murfreesboro are scheduled within 1–2 business days.

Outside Putnam County, a one-time distance charge covers delivery and pickup: $35 up to 30 road miles, $65 for 31 to 55 miles and $95 for 56 to 80 miles. See the full service area with every county and town.

Talk to dispatch about your rental

Call before noon, Monday through Saturday, for same-day delivery when a truck is open. Give us the ZIP, dates and headcount and you get one itemized total before you pay. Weekend events drop Friday and pick up Monday at one flat rate, and job sites get weekly service included.

(931) 207-4320

Live dispatch Mon–Sat 7 AM–6 PM. A real person answers.

  • Delivery, pickup and servicing priced up front
  • Weekly cleaning on job-site rentals
  • Friday drop-off, Monday pickup for events

Get an itemized quote

Seven quick fields. We text or call back with the full price.

Form quotes are answered within 1 business hour, Mon–Sat 7 AM–6 PM. For same-day delivery, call before noon.

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